Quote Originally Posted by nc123 View Post
They did originally look into the mirror and were liaising with the factory. The factory determined it was from an external agent so didn't see much point in arguing any further and paid for the replacement. The identical thing has now happened again to the other mirror. It has never been twisted backwards.

I believe you may be correct in the issue lying with the control module. Just slightly concerned why they didn't identify that last time they had the car. Was without the car for 4 weeks last time, now left with a non functioning car once again and awaiting for the factory to investigate this. Have the dealer also saying because they are moving Parts factory currently in Italy, the lead time on the new mirror will be in excess of two weeks which is all a bit frustrating.

Thank you for your responses.
I thought I would resurrect this thread, as the same problem happened to me recently. After coming home, I actuated the mirror fold-up switch. The passenger side mirror rotated perhaps an inch, and then simply flopped down to the 6 o'clock position, limp and loose. There was no impact of any kind.

I brought it to the attention of my dealer, who though that I'd likely have to replace the entire mirror assembly. I brought the car to a buddy that works at a body shop, and he removed the mirror. This is what he found - there was a corroded clip at the top of the post upon which the mirror rotates. They were able to replace the clip, and all is now fine! SUPER cheap fix, compared to replacing the entire mirror assembly!!!