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  1. #1
    Join Date
    Nov 2016
    Location
    France
    Posts
    10

    Angry Lamborghini .... no a Supercar customer service

    Lamborghini .... no a Supercar customer service
    I would like to share the experience I'm having with the Lamborghini Warranty Service ! The service is not in line with the Brand image and not in line with any supercar Brand ! I'm owning a Huracan LP610/4 which has one of the engine covers broken near from on fixation screw ! Warranty says they do not cover, because they are not sure that I haven't unmounted the cover, broken it and put again in place ! This is a shame from such a Brand I'm starting to regret having put that much money to a manufacturer which is blaming the customer ! I had many cars & Supercars (Audi R8, Ferrari, Porsche) and have never been treated that way ! Again, a SHAME !

  2. #2
    Join Date
    Jun 2017
    Location
    USA
    Posts
    230
    Did you break it?

  3. #3
    Join Date
    Nov 2016
    Location
    France
    Posts
    10
    Yes of course , I bought a 250k€ car , break a part for 200€ and want to have it replaced ! Let's be serious , I did not break anything and it is not about the money , it is about the principle and the customer respect !

  4. #4
    Join Date
    Jun 2014
    Posts
    3,188
    If you ask me this is more a dealer problem than brand issue. What is your Lamborghini dealer?




  5. #5
    Join Date
    Nov 2016
    Location
    France
    Posts
    10
    Quote Originally Posted by Hurricane View Post
    If you ask me this is more a dealer problem than brand issue. What is your Lamborghini dealer?

    The dealer made the warranty request , it was denied by the factory !

    I will call lambo in Italy on Monday and let see what they are saying !


    Envoyé de mon iPhone en utilisant Tapatalk

  6. #6
    Join Date
    Jun 2017
    Location
    USA
    Posts
    230
    If you have forged carbon interior trim it will be more than 200

  7. #7
    Join Date
    Nov 2016
    Location
    France
    Posts
    10
    No I have the standard one, in platic ... I assume the carbon one would not have broken !

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